Refund & Cancellation Policy
Hum chahte hain ki aap Apna Kam Hoga par bharosa karke kaam karein. Ye policy batati hai ki refund aur cancellation kis tarah handle hote hain.
1. Credits & wallet
Wallet me add kiye gaye credits generally non-refundable hain, kyunki inhe turant tools use karne ke liye kharch kiya ja sakta hai. Agar payment ke baad credits aapke account me nahi aaye, to turant support se sampark karein β UTR/Transaction ID ke saath, hum jaldi check karke theek kar denge.
2. Galat payment / double payment
Agar galti se do baar payment ho gaya ho ya amount galat kat gaya ho, to sabhi proof (screenshot, UTR) ke saath support ko batayein. Verify hone ke baad extra amount credits ke roop me wapas kiya jayega ya UPI refund process kiya jayega.
3. Services jo already complete ho chuki hain
Jo card/design/PDF ek baar generate ya download ho chuka hai, uske liye refund nahi diya jata, kyunki service already istemal ho chuki hoti hai.
4. Cancellation
Kisi bhi tool ka use bina kisi commitment ke hai β aap kabhi bhi use band kar sakte hain. Recurring subscription is waqt nahi hai.
5. Contact
Refund se related kisi bhi sawaal ke liye: support@apnakamhoga.in ya +91-7393923970.